I'm happy to report that an article I did on a local business owner is being featured in this week's edition of CoolCleveland.com!
I get my hair cut at John Robert's Spas, and always receive great service. Inquiring about this, I found out the owner is a customer service guru. He writes books on the subject and has become a service consultant for many other businesses.
Note to business owners, it's good to give great service. You never know when one of your customers might be a writer.
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12 comments:
True, true!
Fantastic!! (Not Fantastic Sams...)
Ahh, so true! lol!
:)
so you both get some good exposure! how cool is that :)
How cool. Very nice article.
Congrats on getting published! There's nothing finer than good customer service. It's so rare these days.
Don't you love when you meet people out of the blue like that, and there's some extra connection there?
A comment from a real live lesbian??? I'm thrilled!
; )
Congrats Michelle! I think I'll start introducing myself that way to new hairdressers ;-)
You're the CVO of your family/life. Great article!
You get what you put out...
That's all I'm saying.
Very fun - Congrats! The whole piece is great, but I especially love the way you opened :-)
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